{"id":4757,"date":"2021-03-28T11:39:00","date_gmt":"2021-03-28T03:39:00","guid":{"rendered":"https:\/\/pioneeredu.com.hk\/?p=4757"},"modified":"2026-02-10T18:59:43","modified_gmt":"2026-02-10T10:59:43","slug":"company-policies","status":"publish","type":"post","link":"https:\/\/pioneeredu.com.hk\/en\/company-policies\/","title":{"rendered":"Company Policies"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"\u8ab2\u7a0b\u76ee\u6a19\"><span class=\"ez-toc-section\" id=\"Company_Policies\"><\/span>Company Policies<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Privacy Policy<\/strong><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of content<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/pioneeredu.com.hk\/en\/company-policies\/#Company_Policies\" >Company Policies<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/pioneeredu.com.hk\/en\/company-policies\/#Student_Guidelines\" >Student Guidelines<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>Thank you for visiting our Website.&nbsp;We, Pioneer Education, pledge to meet the requirements of the Personal Data (Privacy) Ordinance fully. In doing so, we will ensure compliance by all staff with the strictest standards of security and confidentiality.<\/p>\n\n\n\n<p>We understand that you care about the security of your privacy. It is therefore our prime concern to secure your privacy so that you may enjoy visiting our Website without any worry. This Privacy Policy Statement explains what information we would collect from you, how that information is used and also explains our security policy.<\/p>\n\n\n\n<p><strong>Personal Data Collection and Use<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Generally speaking, we do not collect any personal data from you and no registration is required in order to gain access to any information provided by our Website.<\/p>\n\n\n\n<p>Like many other websites, we record your visit automatically through cookies, which are some small data structures sent to your computer to record your visit to our Website and to identify you during your future visits. These cookies may be saved permanently in your computer but they are usually harmless. You may disable these cookies but this may affect your browsing of our Website. The types of data collected by us include the browser type and version, the operating system, the IP address and the domain name of the server. This information collected from you will only be used to compile general statistics in relation to the number of visitors to our Website and also the usage of our Website. No personal data will be collected unless you explicitly provide that information to us.<\/p>\n\n\n\n<p>However, personal data may be collected from you on a voluntary basis for some particular purposes or services. The purposes for collecting your personal data which include your name, telephone numbers, address, email address etc. are set out in the respective screens on our Website which invite you to provide your data. Refusal to supply personal data may result in Pioneer Online Business Academy being unable to process your request.<\/p>\n\n\n\n<p>Where personal data is provided by you, we may occasionally send you some promotional materials regarding our products. If you do not wish to receive further promotional materials from us, please write to us at 11\/F Tower 1 Cheung Sha Wan Plaza 833 Cheung Sha Wan Road Lai Chi Kok Kowloon, or by e-mail to: info@pioneeredu.com.hk.com<\/p>\n\n\n\n<p>When you send us an e-mail to make any enquiries, complaints or feedback, we will record your personal data so as to carry out further actions or to do proper follow-ups.<\/p>\n\n\n\n<p><strong>Security of Personal Data<\/strong><strong><\/strong><\/p>\n\n\n\n<p>We do take the security of your privacy seriously. Our general policy is not to disclose any personal data to any third parties except as required by law or with your prior consent. All personal data that you provide to us is secured on our Website with restricted access by authorised personnel only. We also instruct our staff of our Privacy Policy from time to time to ensure their strict compliance.<\/p>\n\n\n\n<p><strong>Disclosure and Sharing of Personal Data<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Our general policy is to keep all personal data confidential except as permitted or required by law.<\/p>\n\n\n\n<p>The personal data provided will be used for the specified purposes stated by us when collecting such data including without limitation processing of enrolment application, statistical purposes and other related matters. We may provide personal data to persons authorised to process the information for purposes relating to those specified purposes only.<\/p>\n\n\n\n<p>We do not share any personal data about you with other companies or organisations without your prior consent. However, information may be disclosed incidental to or in the course of our operation to the following parties:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>any personnel, agent, adviser, auditor, contractor, or service provider who provide services and advice to us in connection with our operation;<\/li>\n\n\n\n<li>the technicians who help to design and set up our Website;<\/li>\n\n\n\n<li>the person to whom we are required to make disclosure under any law applicable in or outside Hong Kong.<\/li>\n<\/ol>\n\n\n\n<p>You should also note that as we have no control over any act of any third party, the privacy protection stated in this Privacy Policy Statement does not apply to the information which has been disclosed to any third party incidental to or in the course of our operation or in providing our services. We assume no responsibility on the privacy protection against such third parties.<\/p>\n\n\n\n<p><strong>Data Retention<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Personal data you provided to us will be retained for such period as may be necessary for the carrying out of the purposes referred to in this Privacy Policy Statement.<\/p>\n\n\n\n<p><strong>Personal Data Access and Correction<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Under the Personal Data (Privacy) Ordinance, you are entitled to be informed by us whether we hold your personal data, to have access to such data and to correct such data if they are inaccurate.<\/p>\n\n\n\n<p>Any such data access request has to be made in writing and be sent to us by mail to: Personal Data Controlling Officer, Pioneer Online Business Academy,&nbsp;Flat 03, 17\/F, Trendy Centre, 682 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong, or by e-mail to: info@pioneeredu.com.hk.com<\/p>\n\n\n\n<p>A reasonable fee might be charged for all data access or related requests.<\/p>\n\n\n\n<p><strong>Updates<\/strong><strong><\/strong><\/p>\n\n\n\n<p>We reserve the right to revise, change or modify this Privacy Policy Statement from time to time at our sole discretion by updating this Privacy Policy Statement, posting or by inserting notices located on particular pages at this Website to that effect. Please remember to visit this page from time to time to review any amendments to the above Privacy Policy Statement and their effect on your use of this Website. Your continued use of this Website implies your acceptance to such amendments.<\/p>\n\n\n\n<p><strong>Hyperlinks<\/strong><strong><\/strong><\/p>\n\n\n\n<p>This Privacy Policy Statement only applies to this Website. If you click on any advertisement or hyperlink linking to another website, you will leave our Website for another location. We shall not be responsible for the privacy and security practices or the content of such websites and you should always check the privacy policy of all websites you browse.<\/p>\n\n\n\n<p><strong>Applicable Law<\/strong><strong><\/strong><\/p>\n\n\n\n<p>This Privacy Policy Statement shall be governed by and construed in accordance with the laws of Hong Kong, Special Administrative Region of the People\u2019s Republic of China.<\/p>\n\n\n\n<p><strong>Refund Policy<\/strong><\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>The normative study period for the entire programme is around 12 months.&nbsp;The maximum study period for the entire programme is two years.<\/li>\n\n\n\n<li>Full amount will be refunded if the programme is withdrawn or not offered.<\/li>\n\n\n\n<li>All payment are non-refundable, non-exchangeable and non-saleable.<\/li>\n\n\n\n<li>After the commencement of the programme (date as per letter of admission), if a student wants to withdraw from the programme of his\/her choice, no fees shall be refunded.<\/li>\n\n\n\n<li>On premature cessation of the programme, the fees that have been collected in respect of&nbsp;any module(s) failing to be offered will be refunded within one month of the date of such premature cessation.<\/li>\n\n\n\n<li>In case of a deferment, no paid fees shall be refunded at any circumstances but will be\u00a0carried forward. To defer a module, a student must obtain the approval from the School\u00a0and pay the deferral fees when necessary. \u00a0<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Student Guidelines (\u5b78\u751f\u9808\u77e5)\"><span class=\"ez-toc-section\" id=\"Student_Guidelines\"><\/span><strong>Student Guidelines <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Scope of Administrative Support:<\/strong><br>The &#8220;support&#8221; and &#8220;guidance&#8221; services provided by the Company are strictly limited to admission assistance and general course consultancy. All academic adjudications, assessment results, and final study progress are determined independently by the University.<\/li>\n\n\n\n<li><strong>Privacy of Personal Accounts:<\/strong><br>Due to privacy protection protocols and university regulations, the Company is not authorized to access students&#8217; personal systems (such as e:Vision or official university email). It is the student\u2019s sole responsibility to proactively and regularly check all official university communications to stay informed of examination schedules, assignment deadlines, and administrative instructions.<\/li>\n\n\n\n<li><strong>Basis of Information:<\/strong><br>Website information is for general reference only. The scope of services and the boundaries of rights and obligations are governed exclusively by the formal admission documents signed by the student at the time of enrollment and the official University Handbook.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Company Policies Privacy Policy Thank you for visiting  &#8230; <a title=\"Company Policies\" class=\"read-more\" href=\"https:\/\/pioneeredu.com.hk\/en\/company-policies\/\" aria-label=\"Read more about Company Policies\">Read more<\/a><\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4757","post","type-post","status-publish","format-standard","hentry","category-1"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Company Policies - Pioneer Education \u85cd\u99ff\u6559\u80b2<\/title>\n<meta name=\"description\" content=\"Company Policies Privacy Policy Thank you for visiting our Website.&nbsp;We, Pioneer Education, pledge to meet the requirements of the Personal Data\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pioneeredu.com.hk\/en\/company-policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Company Policies - 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